PRIVACY POLICY
Suitcase Diaries, is committed to maintaining the privacy of personal information that you provide to us when using the Suitcase Diaries web site. This Privacy Policy describes how we treat personal information received about you when you visit www.suitcasediaries.in. We may make content or services from other web sites including our co-branded web sites available to you from links located on http://www.suitcasediaries.in. These other web sites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such web site to determine how that site protects your privacy.
Privacy Policy Promise
While information is the cornerstone of our ability to provide superior service, our most important asset is our clients’ trust. Keeping client information secure, and using it only as our clients would want us to, is a top priority for all of us at Suitcase Diaries. Here then, is our promise to our individual customers:
- We will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.
- We will limit the collection and use of customer information to the minimum we require to deliver superior service to our customers, which includes advising our customers about our products, services and other opportunities, and to administer our business.
- We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information. Employees who violate our Privacy Promise will be subject to our normal disciplinary process.
- We will not reveal customer information to any external organization unless we have previously informed the customer in disclosures or agreements, or are required by law.
- We will always maintain control over the confidentiality of our customer information. We may, however, share customer information with reputable companies when a customer has expressed an interest in their service or product. Please note that this Privacy Policy does not apply to these other company’s use of customer information.
- Whenever we hire other organizations to provide support services, we will require them to conform to our privacy standards and to allow us to audit them for compliance.
- We will attempt to keep customer files complete, up-to-date, and accurate. We will tell our customers how and where to conveniently access their information (except when we’re prohibited by law) and how to notify us about errors which we will promptly correct.
Information We Collect
General:
When you register, and at other times, we may collect personally identifiable information from you that may include your name, address, telephone number, e-mail address, and facts about your computer. We do not, however, knowingly collect personal information from children under the age of thirteen. In addition, if a user is under 18, unless consent is obtained from your parent/guardian, you are not allowed to provide us with personal information.
Web Site Usage Information: We automatically collect IP addresses and Web site usage information from you when you visit our Web site. This information helps us evaluate how our visitors and customers use and navigate our Web site on an aggregate basis, including the number and frequency of visitors and customers to each Web page, and the length of their visits.
How We Use Information Collected
We may use information in the following ways:
- For the purposes for which you specifically provided the information.
- To send you e-mail notifications about our new or existing products and services, special offers, or to otherwise contact you.
- To enhance existing features or develop new features, products and services.
- To allow us to personalize the content and advertising that you and others see based on personal characteristics or preferences.
- We may combine the information that we collect from you on http://www.suitcasediaries.in with information that you provide to us in connection with your use of our other products, services and web site.
- We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Terms of Use (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so.
Cookies
We employ cookie technology to help visitors and customers move faster through our site. When you sign on to our Web site or take advantage of several key features, we may pass cookies to your computer. A cookie is a string of information that is sent by a Web site and stored on your hard drive or temporarily in your computer’s memory.
Security
The personally identifiable information we collect about you is stored in limited access servers. We will maintain safeguards to protect the security of these servers and your personally identifiable information.
Internet-based Transfers
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing http://www.suitcasediaries.in and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.
Policy Modifications We may change this Privacy Policy from time to time. We will post any changes here, so be sure to check back periodically. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.
PRICING POLICY
Suitcase Diaries reserves the right to charge transaction fees based on certain completed transactions using its services. The user shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the services. Suitcase Diaries further reserves the right to alter any and all fees from time to time, without notice.
REFUND & CANCELLATION POLICY
Suitcase Diaries is not responsible for any errors, omissions or descriptions on any of its pages or on any links or on any of the linked website pages. The users are requested to verify the accuracy of all information before undertaking any reliance on such information.
The linked sites are not under the control of Suitcase Diaries and Suitcase Diaries is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. Suitcase Diaries is providing these links to the users only as a convenience, and the inclusion of any link does not imply endorsement of the site by Suitcase Diaries.
In case of any dispute between user and Suitcase Diaries pertaining to the validity, interpretation, implementation or alleged breach of any provision of the Terms and Conditions, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by Suitcase Diaries. The place of arbitration shall be Jaipur. The Terms and Conditions shall be governed and construed in accordance with the laws of India.
If the user does not agree with any of the disclaimers above, they are advised not to read the material on any of the Suitcase Diaries pages or otherwise use any of the contents, pages, information or any other material contained on the Suitcase Diaries websites. The user expressly agrees that use of the services is at their sole risk. The services are provided on an “as is” and “as available” basis. Suitcase Diaries holds the sole discretion to change the features or functionality of the services at any time.
The information, software, products, and services included in or available through the Suitcase Diaries websites may include inaccuracies or typographical errors. Changes are/may be periodically made/added to the information herein. Suitcase Diaries may make improvements and/or changes in the Suitcase Diaries websites at any time without any notice to the user. Any advice received except through an authorised representative of Suitcase Diaries via the Suitcase Diaries websites should not be relied upon for any assessments.
The maximum liability on part of Suitcase Diaries arising under any circumstances, with respect to any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or other charges, as may be applicable. In no case shall the liability include any consequential loss, damage or additional expense whatsoever. In no event shall Suitcase Diaries and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Suitcase Diaries website(s). Neither shall Suitcase Diaries be responsible for the delay or inability to use the Suitcase Diaries websites or services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Suitcase Diaries website(s), or otherwise arising out of the use of the Suitcase Diaries website(s), whether based on contract, tort, negligence, strict liability or otherwise. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the service is done entirely at their own discretion and risk and they will be solely responsible for any damage that results from the download of such material and/or data.
TERMS OF SERVICE
Reservations, bookings, and purchases
You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal. A supplier that is an air carrier is required to make available to the public the terms of its contract of carriage, and we make available the fare rules for all air carrier tickets before purchase.
The circumvention of an air carrier’s rules, including practices such as back-to-back ticketing (purchasing two or more tickets with overlapping travel dates in order to circumvent minimum stay requirements) and hidden-city ticketing (purchasing tickets including segments which the purchaser does not intend to use in order to circumvent an air carrier’s pricing structure), is prohibited by many air carriers. The use of prohibited ticketing practices may result in the air carrier taking actions including the cancellation of the ticket, denied boarding, revocation of frequent flier miles and other benefits, additional charges to the purchaser’s credit card, additional charges collected at the airport, or future invoicing. You are responsible for ensuring that your purchases abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including terms and conditions of purchase set forth in an air carrier’s fare rules or contract of carriage.